Legal

Privacy Policy

Last updated: September 11, 2026

eGrowth Services Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website egrowthservices.com or engage with our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website or services.

1 Information We Collect

We may collect the following types of personal information:

Personal Information You Provide

  • Contact details: name, email address, phone number, company name
  • Communication data: messages, inquiries, and feedback you send through our contact forms or email
  • Project information: details about your business needs and requirements shared during consultations

Information Collected Automatically

  • Usage data: IP address, browser type, operating system, pages visited, time spent on pages
  • Cookies and tracking technologies: we use cookies and similar technologies to enhance your experience (see Section 6)

2 How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To deliver and manage our digital services, including web development, marketing, and consulting
  • To improve our website, services, and user experience
  • To send you relevant updates, newsletters, or marketing communications (with your consent)
  • To comply with legal obligations and protect our rights

3 Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your data only in the following circumstances:

  • Service providers: trusted third parties who assist in operating our website, conducting our business, or providing services to you (e.g., hosting providers, analytics tools)
  • Legal requirements: when required by law, regulation, or legal process
  • Business transfers: in connection with a merger, acquisition, or sale of all or a portion of our assets

4 Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include secure hosting infrastructure, encrypted communications (SSL/TLS), and regular security reviews. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5 Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymise it.

6 Cookies

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyse site traffic. Cookies are small data files stored on your device.

Essential cookies: required for the website to function properly

Analytics cookies: help us understand how visitors interact with our website (e.g., Cloudflare Web Analytics)

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

7 Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access your personal data
Correct inaccurate data
Request deletion of your data
Withdraw consent at any time
Object to processing
Data portability

To exercise any of these rights, please contact us at info@egrowthservices.com.

8 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.

9 Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it promptly.

10 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11 Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

eGrowth Services Ltd
Main Office Tower, Financial Park Labuan, 87000 FT Labuan, Malaysia
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